Activities, Programs and Services

The purpose of Resident Relations is to adamantly encourage and assist IHA residents and Section 8 participants in becoming self-sufficient through provider partnerships. We also strategically leverage and coordinate resources to support the IHA community service integration plan.

The Resident Relations department is tasked with the comprehensive integration of IHA customers and their needs into the pre-existing Marion County service delivery system.

Programs / Services

Public Housing Family Self-Sufficiency Program is a HUD program that links residents with training opportunities, job placement organizations and local employers. Residents enter into a contract of participation which outlines their responsibilities toward completion of training and employment objectives over a five year period or less. During the period of participation, residents may earn an escrow credit, based on increased earned income, which they may use in a variety of ways upon successful graduation from the program.

Section 3 Employment
A means by which HUD fosters local economic development, neighborhood economic improvement and individual self sufficiency. Section 3 is the legal basis for providing jobs for residents and awarding contracts to businesses in areas receiving certain types of HUD financial assistance.
Section 3 Training and Employment

Soap Box Derby (Summer)
The Soap Box Derby is an annual event for inner city youth to participate in the Mayor's Cup and Local Race. The derby provides opportunities for youth to learn about gravity racing and aspects of engineering.

Case Management Services
Through the Social Work Case Management Model, each Case Manager is charged with assisting participating residents to meet their individual goals by coordinating services, completing service referrals and providing consistent follow up services.